Welcome to Miami Beach Urgent Care (“we,” “us,” or “our”).
Your privacy and the security of your Protected Health Information (PHI) are extremely important to us. This HIPAA Privacy Notice explains how we may use and disclose your health information, your rights under federal privacy law (HIPAA), and how you can contact us with questions or concerns.
1. What Is Protected Health Information (PHI)?
PHI is information that identifies you and relates to your past, present, or future physical or mental health condition, the healthcare you receive from us, or payment for that care. This includes, but is not limited to:
Medical history and diagnoses
Treatment information and lab results
Appointment and billing records
Insurance claims and provider communications
Any other individually identifiable health information
You can see examples of the types of data we collect in our Privacy Policy (e.g., health history, treatment records, physician communications).
2. How We May Use and Disclose Your PHI
We may use and/or disclose your PHI for the following purposes without your written permission:
Treatment: We share information with physicians, nurses, laboratories, pharmacies, or other providers as needed for your care.
Payment: We use PHI to bill you, your health plan, or other parties responsible for payment and to process claims.
Healthcare Operations: We may use PHI for quality improvement, staff training, reviews, audits, and other internal business activities.
Appointment Reminders & Follow‑Ups: We may contact you to remind you about appointments and follow‑up care.
Public Health & Legal Requirements: We may disclose PHI to public health authorities (e.g., disease reporting), law enforcement, and other entities when required or permitted by law.
Emergency or Safety Situations: We may disclose PHI to prevent or lessen a serious threat to health or safety, consistent with applicable law.
Business Associates: Certain trusted third parties (e.g., billing services, IT support) may receive PHI to perform services for us. We require these partners to safeguard your information under contract.
These categories of use and disclosure reflect permitted practices under HIPAA that do not require your authorization.
3. Uses That Require Your Authorization
Except for the purposes noted above and other legally permitted uses, we will not use or disclose your PHI without your written authorization. You may later revoke an authorization unless it was already relied upon.
4. Your Rights Under HIPAA
Under HIPAA, you have the right to:
Access & Copies: Request access to and obtain a copy of your PHI in electronic or paper form.
Request Corrections: Ask us to amend your health information if you believe it is incorrect or incomplete.
Request Restrictions: Ask to restrict how we use or disclose PHI for treatment, payment, or operations — although we aren’t required to agree.
Accounting of Disclosures: Receive a list of certain disclosures we have made of your PHI.
Confidential Communications: Request that we contact you in a specific way or at a specific location.
File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services (Office for Civil Rights) — and you will not be retaliated against for filing a complaint.
5. Your Choices
Where applicable and permitted by law, you may:
- Opt out of certain communication methods (e.g., SMS reminders)
- Refuse to share certain information for purposes other than treatment, payment, or healthcare operations
Specific practices regarding communications and data use are also outlined in our Privacy Policy and Terms of Service.
6. Our Responsibilities
We are required by law to:
Maintain the privacy of your PHI
Provide you with this Notice of our legal duties and privacy practices
Abide by the terms of this Notice as long as it remains in effect
Notify you if there is a breach of PHI that compromises privacy
We reserve the right to change this Privacy Notice and make the new terms effective for all PHI we maintain. Any updated notice will be posted on our website.
7. How to Contact Us
If you have questions about this Notice, want to exercise your rights, or need to file a privacy complaint, please contact:
Access & Copies: Request a copy of your health records.
